Consumer behaviour of Latvian outbound tourists Essay

Consumer behaviour of Latvian outbound tourists - Essay Example34 The relation between the number of trips organized by the agency on an online curriculum 36 The study of the reasons of using a traditional travel agency 37 APPENDIX 44 Data Requirements remit for Travelers Questionnaires 44 Data Requirements Table for Managers Questionnaires 45 The relationship between the Objectives and the Research Questions 45 Introduction The touristry sector is one of the dynamic aspects of the economy of a given country. The rapid harvest of the tourism industry however, is associated with the development of the Internet and its availability. This leads to low budget of airlines tickets to potential clients, irrespective of their geographical location around the globe (Mayr & Zins, 2009). In response to the development, the tourism industry has created various major reservation systems that are available for the clients in their accommodation and plans in regards to their trips (Kracht & Wan g, 2012). Through online databases, clients are able to book their tickets, hotel rooms, tour cars and new(prenominal) facilities offered within the tourism industry (Grandos, Kauffman, & King, 2008). This however, has a direct impact towards the efficiency of tourism activities, since tourism is dependent on various factors of the consumers behavior (Kaze, Skapars, & Sceulovs, 2011). mankind of new information resources, significantly affect the usual form of the old organizational system deployed in the back days (Mayr & Zins, 2009). Not only immanent factors that influence the decision-making process, but also the accessibility of existing distribution channels and other external factors.(Cox, Burgess, Sellitto, & Buultjens, 2009). In the tourism sector, customer satisfaction is an important facet, and when at that place is absence of even a single online distribution database, an impeccable disadvantage within the country prevails. This however, adversely affects the tourism industry at large. In addition, providing affordable services in booking accommodation and transport affairs (online agencies) would attract high numbers of tourists as far as efficiency facet is come to (Kracht & Wang, 2012). Competition has led many companies within tourism sectors venture their business in line to online system management. Moreover, there are more than 15 tourism companies in Latvian that have been offering services to outbound and inbound tourist (Vasilyeva, 2013). However, these companies decided to avail online systems that could see them reduce the running costs thereof providing efficiency as far as the issue of time in considered. These companies have developed their own websites with up-to-date reliable information, which plays a vital mathematical function in retaining their customers as well as meeting their needs in time (Kanchanawong, Charungkon, & Poonoi, 2012). Rationale for the study The main aim to this study is to establish the Consumer deme anor of Latvian outbound tourists towards the online and offline travel booking method, which has triggered the influence of efficiency in terms of time management. In the old system of